taka baji's Privacy Policy

1.1 — Why We Collect Information

taka baji collects user information to provide a secure and personalised experience. Without this information, account verification, transaction processing, and customer support cannot be carried out. Data collection is always done transparently, and no information beyond what is necessary is requested.

This Privacy Policy has been drawn up in line with the services described in our Terms and Conditions. Both documents should be read before using the service.

1.2 — Scope of This Policy

This Policy applies to the taka baji website, mobile application, and any associated services. It does not apply to third-party websites or services. taka baji accepts no responsibility for the policies of third parties.

2.1 — Information Provided at Registration

When opening an account, you directly provide the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — for users aged 21 and above)
• Mobile number and email address
• Residential address
• Payment method details (bKash, Nagad, Rocket, or Upay number)

2.2 — Automatically Collected Information

When you use our platform, certain information is logged automatically:

• IP address and device identifier information
• Browser type and version
• Time and date of access
• Pages visited and session duration
• Referral source (where you came from before visiting the site)

2.3 — Cookies and Similar Technologies

taka baji uses cookies to manage sessions, remember preferences, and improve platform performance. Cookies are small text files stored on your device. You can decline cookies through your browser settings, though some platform features may be limited as a result.

2.4 — Transaction-Related Information

Information relating to deposit, withdrawal, and betting history is stored. This is necessary to ensure account security, resolve disputes, and improve service quality.

3.1 — Delivering Core Services

Collected information is used for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Communications regarding bonuses and promotions
• Customer support via live chat and email
• Identifying and resolving technical issues

3.2 — Security and Fraud Prevention

taka baji monitors suspicious transactions, multiple accounts, and unauthorised access attempts to maintain platform security. Both automated and manual methods are used in this process.

3.3 — Service Improvement and Personalisation

By analysing user preferences and behaviour, we improve game recommendations, offer relevance, and the overall experience. This analysis is entirely internal and is not shared with third parties.

3.4 — Meeting Legal Obligations

taka baji may be required to retain and provide certain information under applicable law or at the direction of a regulatory authority. In such cases, the greatest care is taken to protect the interests of users.

4.1 — Secure Storage Arrangements

Your personal information is stored using SSL encryption and other security measures in line with industry standards. Access to servers is restricted to authorised staff only.

4.2 — Retention Period

All information is retained for as long as the account is active. Even after an account is closed, certain information may be kept for a defined period where required by law. Once no longer needed, it is securely deleted.

4.3 — Password Security

Your account password is stored in hashed form — no staff member or system can ever see your original password. Keep your password strong and do not share it with anyone. If you have any concerns, change your password immediately and notify our support team.

5.1 — General Policy

taka baji does not sell, rent, or transfer personal information to any third party for commercial purposes. Information is shared only in limited and specific circumstances.

5.2 — Service Providers

Trusted third-party services may be used for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and security verification. In such cases, only the information necessary for the relevant task is shared, and those parties are bound by strict confidentiality agreements.

5.3 — Legal Obligations

Information may be provided when required by a court order, a lawful request from an investigating authority, or applicable law. In such cases, taka baji provides only the information specifically requested.

5.4 — Responsible Gambling Organisations

As part of implementing responsible gambling practices, certain information may be shared with relevant organisations where necessary. You can learn more about our detailed policy in the Responsible Gaming section.

6.1 — Right to Access Information

You may request details of the information taka baji holds about you at any time. After your identity is verified, the information will be provided within a reasonable time.

6.2 — Right to Correct Information

If any information on your account is incorrect or incomplete, you may request a correction. The responsibility for providing accurate information rests primarily with the user — changing information that was verified at registration will require assistance from support.

6.3 — Request to Delete Information

After closing your account, you may request that your personal information be deleted. However, we may be required to retain certain information for a set period due to legal obligations or ongoing disputes.

6.4 — Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can opt out at any time. Security and transaction-related essential messages cannot be turned off.

7.1 — Age Verification

The taka baji platform is for users aged 21 and above only. Providing a date of birth at registration is mandatory, and additional age verification may be required if needed.

7.2 — If a Minor's Information Is Discovered

If a minor's information is found to have entered our system, it will be deleted immediately and the associated account will be closed. If guardians have any concerns in this regard, please contact us.

8.1 — How Changes Are Made

taka baji reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes via their registered email or through a platform notification.

8.2 — User Responsibility

It is the user's own responsibility to check this page regularly. The "Last updated" date will indicate whether the policy has been changed recently. Continued use of the platform after any changes will be taken as acceptance of the new policy.

8.3 — Relationship with Other Policies

This Privacy Policy supplements our Terms and Conditions — read both documents together. If a conflict arises between the two, the relevant clause in the Terms and Conditions will apply. For answers to general questions, see our FAQ section.

9.1 — Server Locations

taka baji's server infrastructure may be located in multiple places. Even when data crosses international borders, high-standard encryption and security protocols are always followed.

9.2 — Continuity of Security

Wherever information is stored, the protections described in this Privacy Policy apply equally. This is ensured in our agreements with technology partners.

10.1 — What Happens If an Incident Occurs

Should a data security breach occur for any reason, taka baji will take steps to address the situation as quickly as possible. Affected users will be notified by email or account notification at the earliest opportunity.

10.2 — What Users Should Do

If you believe your account or information has been compromised in any way, change your password immediately and contact our 24/7 live chat support. The sooner you report the issue, the sooner it can be resolved.